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FAQ

ZINGER CRATES
  • Why should I buy a Zinger crate for my dog? Zinger crates provide the highest level of safety and security for house use, airline travel, or getting around town. They are heavy-duty, constructed from lightweight aluminum (offering incredible strength at one-third the weight of steel), and are built to last a lifetime compared to plastic and wire crates that easily crack and bend.

  • I have heard untreated bare aluminum crates can turn my dog’s coat a silvery greyish color! Will this happen in a Zinger crate? No, Zinger crates are finished in a durable baked-on Silver Hammertone to prevent coat discoloration.

  • Are Zinger crates Airline Approved? Do they conform to IATA 82 standards? Yes, by installing the optional “Airline Travel Package,” the crate can be used for air travel, exceeding the strength and ventilation requirements of most airlines. Always check with your specific airline to determine their exact requirements.

  • How do I adjust the locking door latch for a secure and rattle-free fit? There is a video tutorial available on their website explaining how to properly install and adjust the lock.

  • How large does the crate need to be to be airline approved? Following the IATA 82 standard: when the dog stands in a normal relaxed position, the crate should measure 2 inches above the top of its head and 2 inches longer than the measurement from nose to base of tail. The width should be 1.5 times the width of the dog at its widest point. Airline attendants need to see your dog comfortably stand up and turn around in the crate.

  • Will a Zinger aluminum crate be too hot for my dog in the summer? No. Aluminum dissipates heat quickly, and Zinger crates are fully vented down each side, along the back wall, and through the door to provide maximum airflow and comfort.

  • How long does it take to ship out, and do you offer custom sizes? Standard crates are typically in stock and ship the same day. Custom orders take 2-8 weeks to build and cost more.

  • How many models and sizes of crates do you offer? They offer several sizes, models, and entry configurations designed to accommodate most needs.

  • I have 2 dogs. Do you make a double crate? Zinger crates have a modular design and can be easily coupled together in a side-by-side design or stacked.

  • What is different about the door on a Zinger crate compared to flimsy pet store crates? The door is constructed using solid 3/8″ vertical round bars reinforced with 3/4″ x 3/4″ horizontal supports, welded at each through-hull. It features a full-length piano hinge and a stainless steel locking latch.

  • Where can I go to see a video of a Zinger crate? Videos are available via links on their website.

  • Will they fit in my vehicle? Carefully measure your vehicle’s openings. You can call their staff for help.

  • Can my destructive dog hurt itself on anything inside a Zinger crate? They have minimized edges and trouble spots on the inside of the crate to ensure the safety of dogs that bite, scratch, or claw.

  • Can I get a back door to access the dog from both ends? Yes, they offer 2-door and 3-door configurations.

  • Can I have the door open from the left or right? Yes, the doors are reversible by simply changing the stainless steel mounting screws (takes 10-15 minutes).

  • Will a Zinger crate keep my escape artist from getting out? Yes. While the standard Deluxe model is strong, the Professional or Heavy Duty series are recommended for escape artists and come with a 90-Day Cannot Escape Warranty.

  • Does a Zinger crate offer enough ventilation? Yes, they feature more ventilation than other aluminum and plastic crates, with full venting on the sides, back wall, and door, aided by triple rows of lower and upper vent holes.

  • What does it cost to ship, and is assembly required? Shipping rates to the lower 48 US states and Canada typically range from $45 to $65. Assembly requires 30-60 minutes using a Phillips screwdriver and an adjustable wrench. No drilling is needed.

  • What warranty is provided and what does it cover? There is a 1-year all-inclusive warranty covering crate components, frames, welding, hardware, and powder coating. There is also a 30-day money-back guarantee for unused crates in their original packaging.

  • Have Zinger crates been crash-tested? They have not been independently crash-tested in a simulation facility due to concerns over manufacturer bias in paid testing, but they are structurally solid and have fared well in real-life customer accidents.

  • What is a Zinger Winger remote bird launcher, and why do I need one? It is a training tool for field trials, hunt tests, waterfowl, and upland hunting. It improves a dog’s natural marking and hunting ability by throwing marks high into the air, simulating a falling bird, and allowing you to train independently.

  • How do they work? They are powered by heavy-duty rubber bands stretched through a catapult and pulley system. A triggered release mechanism throws the bumper or bird far into the air.

  • What Remote Release Electronics work with them? They are configured to work straight out of the box with the Dogtra RR Deluxe system. The Garmin Pro Control RL and Sport Dog systems also work by simply changing the polarity of the wires.

  • Which model is best suited for my training? It depends on factors like your training type, vehicle storage, physical carrying capacity, the type of items you throw, and the height/distance needed.

  • Do I need to anchor a Zinger Winger to the ground? No, they are stable, free-standing units. However, they have 5/8″ holes at the base if you prefer to insert steel stakes for permanent securing (e.g., at a field trial).

  • Is there any assembly, and are they easy to set up? They come fully assembled. Field setup takes just 10-20 seconds.

  • Can it fire an attention-getting shot? Yes, most models use the Multi-Shot release (fires a 209 primer, .22 blank, and .32 blank). The Uplander and Zinger Winger II use the Sure-Shot release (fires a 209 primer only).

  • How safe are they to use? They can be dangerous if not handled properly due to the forces generated. Young and inexperienced individuals should not operate them.

  • Why buy a Zinger Winger over a cheaper launcher? They are built in Ontario, Canada with high-quality North American materials, designed to last a lifetime, and are backed by excellent customer service and a reliable track record, unlike many overseas knock-offs.

  • How long will the rubbers last? They typically last up to a year depending on use and care (some last 2-3 years). Replacing them annually is recommended for peak performance.

  • What warranty is provided? There is a limited lifetime warranty on the frame, release, hardware, and welding. Wiring, servos, and vinyl pouches have a 1-year warranty. Rubber tubing has a 6-month warranty.

  • What is the length of the rubber tubing? Mini Zinger: 25″ (Heavy Duty) | Zinger Winger II: 28″ (Standard) | Field Trialer: 32″ (Standard) | Hunt Tester: 35″ (Heavy Duty).

  • What is a Zinger Folding Blind? It is a lightweight portable blind for concealment.

  • Are there stubble straps sewn onto the exterior? Yes, there are five rows of stubble straps to place natural vegetation for better concealment over the MarshWinds camo pattern.

  • Is there assembly required? Initial out-of-the-box assembly takes about 15 minutes. Afterward, the blind folds up and down in seconds.

What happens if I don’t like my purchase? There is a 30-day money-back policy. Return the product within that period for a full refund (less shipping/handling costs).

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